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Article 708: Cabrella Claim Requirements

Tracking number

Claim Contact Information

  • Contact Name
  • Contact Phone
  • Contact Email

Sender Information

  • Sender Name
  • Sender Phone
  • Sender Email
  • Address1
  • Address2
  • City
  • Brooklyn
  • State
  • Country
  • Zip/Postal Code

Recipient Information

  • Recipient Name
  • Recipient Phone
  • Recipient Email
  • Address1
  • Address2
  • City
  • State
  • Country
  • Zip/Postal Code
  • Address Type - Business or Residential 
  • Client ID

Documents

  • Proof of Value
  • Message between the seller and buyer (emails, messages, chat conversations) - we need the buyer's statement confirming the issue (Non-receipt, Damage, Pilferage, etc.) of the insured package. Please include the buyer's name/order number in the screenshot/s to verify the correspondence.